Getting Help
For technical questions about HGE, game development, or our projects, the community forum is the best place to start. You'll find existing discussions that may answer your question, and the community can help with troubleshooting.
Direct Contact
For matters that don't fit the forum — business inquiries, press requests, or private feedback — you can reach us by email:
We read every message, though response times vary depending on volume and the nature of the inquiry.
Bug Reports & Documentation Issues
Found an error in the documentation? Spotted a bug? We appreciate reports that help us improve. Please include:
- The specific page or feature involved
- What you expected vs. what happened
- Steps to reproduce (for bugs)
- Your environment details if relevant
Before Reaching Out
To help us help you effectively:
- Check the documentation and forum first
- Be specific about what you need
- Include relevant context and details
- For code issues, include error messages and relevant snippets